The power of teamwork (1 CEU)

A subject of a number of studies, teamwork has been associated with a higher level of job staff satisfaction, a higher quality of care, an increase in patient safety, greater patient satisfaction with their care, more productivity, falls reductions and a decreased stress level which leads to low turnover and high staff retention. Many hospitals administrators and managers have long realized that promoting teamwork and good communication among health professionals can dramatically improve healthcare delivery, resulting in much better outcomes for their patients.

The United States is a “melting pot” of different cultures. California for example, is known for its diversity. If you live in Los Angeles or San Francisco, your co-workers may have a different language, place of origin, religion, and customs that are very different from your own. But even with such diversity, it is possible to create an effective team working together with clear common goals. The benefits of teamwork in healthcare are indisputable. The results?Effective teamwork reduces the incidence of pressure ulcers, reduces falls, improves outcomes after surgery, significantly reduces medical errors, and more.

Learning objectives:

1. To understand why teamwork is at the very core of successful healthcare.

2. To learn the specific qualities of being a good team member.

3. To understand your individual role in making the team successful.

4. To learn why you’re an important factor in your team’s success.

Instructions for taking the course

To complete the course successfully, you must go through all the lessons below. You MUST mark each lesson as complete by clicking the MARK COMPLETE BUTTON. If you do not click the mark complete button, you will not be allowed to proceed to the next lesson. Please notice that all lessons have a minimum set amount of time that you are expected to spend on each lesson. You will not be allowed to Mark the Lesson Complete until the timer resets to zero; that is, until the minimum time set for the course has passed. For example if lesson A has an allocated minimum time of 10 minutes, you will have to wait 10 minutes before you can mark Lesson A complete. The Mark Complete button for lesson A will be grayed out and will not become active until 10 minutes are over.

WARNINGIf you forget to click the Mark Complete button done, you will be prompted to go back to that lesson again and have to wait till the allocated timed minutes resets to zero again before the Mark Complete button becomes active. After all lessons are completed and they are Marked Completed, you will then be allowed to take the post test. If you successfully pass the quiz, you will earn CEU’s for this course and you can proceed to print out your certificate.

LESSONS & QUIZ BELOW